![]() ![]() Need to have the option for when a customer calls in for them to select a choice then the system puts them on hold until the next available employee answers.Ħ. Need to have the ability to communicate with other branches located in other states.ĥ. Phones need to be cloud base solution instead of a hardware/receiver in the office.ģ. Need around around 20-25 lines for right now.Ģ. Information i left out that i forgot to mention.ġ. Or request help on our website: Opens a new window. We are 100% Agnostic to the provider, design and tech and because we've done this so many times, we can help position the best providers in the space (that many don't know about). We partner with Hundreds of VoIP, ISP, and Cloud providers globally - all with better than direct pricing and post sales support/escalation channels. That's what we do for hundreds of SpiceHeads and thousands of IT Pros today. This is why it's important to find a trusted advisor in the space, one that can help navigate through the sales pitches and dog/pony shows - and one who not only takes the time to learn about your business and objectives but is a life long advocate and partner by your side for years to come. ![]() Understanding what you need is first step in deploying a cost effective telephony solution. Others can deploy deploy hybrid environments.or have included features compared to other (call quees and recording for one example as those can add significant costs from one provider to another) etc. ![]() Some are exceptionally cost effective due to abilities to price by call paths (like a sip trunk) and others with no seat costs but charge with a straight meters. All of which depend on the exact scenario and environment of each business. Each will have differing strengths and weaknesses, pros and cons and support/client experience levels. Just a few basic questions but bottom line is that there are a huge number of providers in this space (and we've worked extensively with most of em).
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